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GETGet Location Voicemail
PUTUpdate Location Voicemail
GETGet VoicePortal
PUTUpdate VoicePortal
GETGet VoicePortal Passcode Rule
GETList VoicemailGroup
GETGet Location Voicemail Group
PUTModify Location Voicemail Group
POSTCreate a new Voicemail Group for a Location
DELETEDelete a Voicemail Group for a Location
GETGet Voicemail Group Fax Message Available Phone Numbers
GETGet Voicemail Group Available Phone Numbers
GETGet VoicePortal Available Phone Numbers
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GETGet Location Voicemail
PUTUpdate Location Voicemail
GETGet VoicePortal
PUTUpdate VoicePortal
GETGet VoicePortal Passcode Rule
GETList VoicemailGroup
GETGet Location Voicemail Group
PUTModify Location Voicemail Group
POSTCreate a new Voicemail Group for a Location
DELETEDelete a Voicemail Group for a Location
GETGet Voicemail Group Fax Message Available Phone Numbers
GETGet Voicemail Group Available Phone Numbers
GETGet VoicePortal Available Phone Numbers
LocationsMeeting ChatsMeeting Closed CaptionsMeeting InviteesMeeting MessagesMeeting ParticipantsMeeting PollsMeeting PreferencesMeeting Q and AMeeting QualitiesMeeting TranscriptsMeetingsMeetings Summary ReportMembershipsMessagesNumbersOrganization ContactsOrganizationsPSTNPartner ManagementPartner Reports/TemplatesPartner TagsPeopleRecording ReportRecordingsReport TemplatesReportsReports: Detailed Call HistoryResource Group MembershipsResource GroupsRolesRoom TabsRoomsSCIM 2 BulkSCIM 2 GroupsSCIM 2 UsersSecurity Audit EventsSend Activation EmailSession TypesSettingsSiteSpace ClassificationsTeam MembershipsTeamsTracking CodesUCM ProfileUser Call SettingsVideo MeshVirtual Line Call SettingsWebhooksWholesale Billing ReportsWholesale ProvisioningWorkspace Call SettingsWorkspace LocationsWorkspace MetricsWorkspace PersonalizationWorkspacesxAPI
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Get Location Voicemail Group

Retrieve voicemail group details for a location.

Manage your voicemail group settings for a specific location, like when you want your voicemail to be active, message storage settings, and how you would like to be notified of new voicemail messages.

Retrieving voicemail group details requires a full, user or read-only administrator or location administrator auth token with a scope of spark-admin:telephony_config_read.

GET/v1/telephony/config/locations/{locationId}/voicemailGroups/{voicemailGroupId}
URI Parameters
locationId
stringrequired

Retrieve voicemail group details for this location.

voicemailGroupId
stringrequired

Retrieve voicemail group details for this voicemail group ID.

Query Parameters
orgId
string

Retrieve voicemail group details for a customer location.

Response Properties
id
string

UUID of voicemail group of a particular location.

name
string

Name of the voicemail group.

phoneNumber
string

Voicemail group phone number.

extension
number

Voicemail group extension number.

routingPrefix
string

Routing prefix of location.

esn
string

Routing prefix + extension of a person or workspace.

tollFreeNumber
boolean

Voicemail group toll free number.

firstName
string

Voicemail group caller ID first name.

lastName
string

Voicemail group called ID last name.

enabled
boolean

Enable/disable voicemail group.

languageCode
string

Language for voicemail group audio announcement.

greeting
enum

Set voicemail group greeting type.

DEFAULT
string

Default voicemail group greeting.

CUSTOM
string

Custom voicemail group greeting.

greetingUploaded
boolean

Enabled if CUSTOM greeting is previously uploaded.

greetingDescription
string

CUSTOM greeting for previously uploaded.

messageStorage
object

Message storage information

storageType
enum

Message storage type

INTERNAL
string

Store messages in internal mailbox.

EXTERNAL
string

Send messages to the email address provided.

externalEmail
string

External email to forward the message.

notifications
object

Message notifications

enabled
boolean

Enable/disable messages notification

destination
string

Notifications to be sent to provided email to SMS gateway.

faxMessage
object

Fax message receive settings

enabled
boolean

Enable/disable fax messaging.

phoneNumber
string

Phone number to receive fax messages.

extension
number

Extension to receive fax messages.

transferToNumber
object

Transfer message information

enabled
boolean

Enable/disable to transfer message.

destination
string

Transfer phone number to be called when '0' is dialed.

emailCopyOfMessage
object

Message copy information

enabled
boolean

Enable/disable to email message copy.

emailId
string

Email message copy to email address provided.

voiceMessageForwardingEnabled
boolean

Enable/disable to forward voice message.

Response Codes

The list below describes the common success and error responses you should expect from the API:

CodeStatusDescription
200OKSuccessful request with body content.
201CreatedThe request has succeeded and has led to the creation of a resource.
202AcceptedThe request has been accepted for processing.
204No ContentSuccessful request without body content.
400Bad RequestThe request was invalid or cannot be otherwise served. An accompanying error message will explain further.
401UnauthorizedAuthentication credentials were missing or incorrect.
403ForbiddenThe request is understood, but it has been refused or access is not allowed.
404Not FoundThe URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.
405Method Not AllowedThe request was made to a resource using an HTTP request method that is not supported.
409ConflictThe request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.
410GoneThe requested resource is no longer available.
415Unsupported Media TypeThe request was made to a resource without specifying a media type or used a media type that is not supported.
423LockedThe requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.
428Precondition RequiredFile(s) cannot be scanned for malware and need to be force downloaded.
429Too Many RequestsToo many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.
500Internal Server ErrorSomething went wrong on the server. If the issue persists, feel free to contact the Webex Developer Support team.
502Bad GatewayThe server received an invalid response from an upstream server while processing the request. Try again later.
503Service UnavailableServer is overloaded with requests. Try again later.
504Gateway TimeoutAn upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.
  • Try it
  • Example
GET
/v1/telephony/config/locations//voicemailGroups/{?orgId}
Log in to try the API.
Header
Query Parameters
  • Retrieve voicemail group details for a customer location.
  • Request
  • Response
https://webexapis.com/v1/telephony/config/locations/Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OLzMxMTYx/voicemailGroups/Y2lzY29zcGFyazovL3VzL1ZPSUNFTUFJTF9HUk9VUC9hN2RkNGQzOS00YTc4LTQ1MTYtOTU1Zi03ODEwZGJlMzc5Y2Y?orgId=Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
200 / OK
{
    "id": "a7dd4d39-4a78-4516-955f-7810dbe379cf",
    "name": "Voicemail Group Name",
    "phoneNumber": "+16066412147",
    "extension": "1273",
    "routingPrefix": "123",
    "esn": "1231273",
    "tollFreeNumber": "false",
    "firstName": "rcdnfTest",
    "lastName": "rcdnlTest",
    "enabled": true,
    "languageCode": "en_us",
    "greeting": "DEFAULT",
    "greetingUploaded": true,
    "greetingDescription": "greetings.wav",
    "messageStorage": {
        "storageType": "EXTERNAL",
        "externalEmail": "user@flex2.cisco.com"
    },
    "notifications": {
        "enabled" : true,
        "destination" : "user@flex2.cisco.com"
    },
    "faxMessage" : {
        "enabled": true,
        "phoneNumber": "+1234234324",
        "extension": "23455"
    },
    "transferToNumber": {
        "enabled": true,
        "destination": "+12147691003"
    },
    "emailCopyOfMessage": {
        "enabled": true,
        "emailId": "<user@flex2.cisco.com"
    },
    "voiceMessageForwardingEnabled": true
}

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